Shipping Policy
Shipping & Delivery
AESOS ART STUDIO offers free insured express shipping to supported worldwide destinations, with no minimum order value. Orders are dispatched from Shenzhen, China.
Made-to-order production
Allow approximately 1–2 weeks for painting, drying, framing and quality inspection before dispatch. Production time is separate from delivery time.
Estimated transit after dispatch
- United States and Canada: 3–7 business days.
- Australia and New Zealand: 3–7 business days.
- European Union: 3–7 business days.
- Other supported destinations: 3–7 business days.
Transit business days are Monday to Friday, excluding weekends. Express delivery uses carriers such as DHL, FedEx or UPS. These are estimates, not guaranteed arrival dates; customs and remote-area delivery may take longer.
Packaging, insurance and tracking
Framed artworks are securely boxed; rolled canvases travel in protective tubes. Shipments are insured, and tracking details are provided after dispatch. Keep the packaging and photograph any transit damage before contacting our team.
Import charges and availability
Buyers are responsible for applicable import duties and taxes. Delivery depends on carrier coverage and checkout availability. Unserviceable addresses and destinations without an available payment method cannot complete checkout.